Sensitivity Training
CONTRANS, Inc. provides customer awareness training for operators, dispatchers, reservation personnel, and others. Treating customers with dignity and respect is paramount to the success of an organization. This hands-on program will develop employee awareness and sensitivity to your customer's needs.Customer Service
CONTRANS, Inc. will assist your staff in recognizing both their internal and external customers. Training staff will focus on understanding your customer's requirements, communicating your capabilities, and identifying any challenges. Successful companies believe in providing good customer service.
