Services

Transporting Customers with Special Needs

CONTRANS, Inc. conducts operator-training seminars within a safe learning environment. This video-assisted program develops the skills necessary for transporting special need customers.

Sensitivity Training

CONTRANS, Inc. provides customer awareness training for operators, dispatchers, reservation personnel, and others. Treating customers with dignity and respect is paramount to the success of an organization. This hands-on program will develop employee awareness and sensitivity to your customer's needs.

Customer Service

CONTRANS, Inc. will assist your staff in recognizing both their internal and external customers. Training staff will focus on understanding your customer's requirements, communicating your capabilities, and identifying any challenges. Successful companies believe in providing good customer service.

Securement of Mobility Aids

We at CONTRANS, Inc. are experts in the use of Mobility Aids securement systems including: Tie Tech, Q'STRAINT, SURE-LOK, Ortho Safe Systems and many others. Trained staff will assist you in selecting the best system for your needs. Operator training in the use of securement systems is also available.

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    • Paratransit Operator
    • Bus Operator
  • Special Needs Customers
  • Sensitivity Training
  • Customer Service
  • Mobility Aid Securement
  • Defensive Driving
  • Train-the-Trainer
  • Efficient Routing
  • Vehicle Specifications
  • ADA Training
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